Testimonials

In searching for a consultant to help us with our core renewal, it was important that they had both industry and vendor knowledge. Based on their background and experience we chose The Pentas Group. They were able to improve our contractual terms, reduce our current product spend and helped us identify and negotiate new products to allow us to be more efficient. We were impressed with how quickly and efficiently Pentas interacted with our vendor to secure a new agreement. In the end, we kept a great relationship with our core vendor and we are extremely happy with the results.

The team at The Pentas Group were outstanding to work with and exceeded our expectations throughout the entire process. Their expertise was instrumental in helping us successfully renegotiate our contract, delivering results that made a real impact for our bank.

Pentas guided us through one of the most complex negotiations we face as a financial institution—our core banking contract. Their expertise, industry insight, and disciplined approach not only strengthened our position but delivered terms that will benefit us for years. Additionally, their negotiating manner was conducive to all parties feeling a fair contract was reached, which also helped strengthen our relationship with the vendor and positioned us to realize ongoing benefits from that partnership.

With our core provider contract coming due, Community National Bank reached out to Pentas to see how they could help us. After interviewing other consultants, we decided to work with Pentas. We could not have done this without Pentas as it is an arduous task and they were able to speak our language, as well as that of our vendor. It was a great process and they helped us uncover efficiencies in what we were currently using as well. In the end, we saved more than anticipated, we have a stronger working relationship with our core provider than we have had in numerous years, and we feel well-positioned for our continued success. Pentas made this process as seamless as possible and put us in the best position we could hope for. Thank you Pentas team!

We needed to understand if we were getting fair market pricing with our core vendor. The Pentas Group helped us with contract negotiations, better pricing, improved contract terms, and we added new products to help us grow our business and be more efficient. Pentas held our hand every step of the way, and we are very pleased with the overall results.

In the midst of our third renewal engagement with Pentas, we had a change in our business strategy and focus. We did not miss a beat in the renewal process and also added several new solutions that would help us grow with our vision. Pentas knows the industry. We have been very happy with our experience and continued guidance provided from The Pentas Group.

We looked at a few consulting companies and selected Pentas. Their process simply works. The results were better than we expected. We improved our ongoing pricing while also obtaining better contract terms on key items that our management team was looking for. We know that we could not have done this on our own, and now we can say with confidence that we have fair market pricing.

The choice for core processing services is a critical decision. We made the decision to use a consultant to assist with this process. We considered several consultants and chose The Pentas Group and we are very happy with the results. We opted for a change from in-house to outsourcing and needed assistance to make sure we were receiving market pricing and fair contract terms. With limited resources and knowledge of outsourced solutions we relied heavily on the knowledge that the Pentas staff had to review several core providers and the multitude of ancillary solutions with our management team. We found them to be organized, knowledgeable, and ask thoughtful and probing questions of the vendors. They were responsive to our needs and provided guidance for us to make the right decision. We couldn’t be more pleased.

We were in the process of a migration with a recently acquired institution. We were both on the same platform and received a proposal from our provider for continuing service. With other issues and decisions that come with a merger, we lacked the knowledge of what fair market value looked like and we engaged The Pentas Group for their expertise. We were very pleased with the entire process and the value-added expertise Pentas brought to the situation and the bottom-line outcome was exceptional. As a result, we retained Pentas in an on-going advisory capacity to navigate our industry challenges.

Pentas was able to restructure our agreement with our existing vendor to incorporate newer technologies and agreement terms that will provide us with both the ability to remain competitive and the flexibility to pursue strategic opportunities for growth as they arise. Given the rate at which our industry is changing, we would have never been able to do this on our own.

Pentas assisted us with a change in providers. After using them at another institution, I felt confident that they would bring value to our product offering. They were able to secure a new provider contract, favorable pricing and several new client facing solutions that add value to our franchise. I had no doubt they would be successful in achieving that and more.

Our IT costs had continued to rise and we needed to upgrade our technology to stay competitive in our marketplace. The Pentas Group helped us restructure our IT contract whereby we can implement newer technologies, improve internal efficiencies and contain our bottom line. Our IT partner is happy and so are we.

After the second time engaging The Pentas Group to assist us. The first engagement was focused on migrating our in-house environment to an outsourced solution. We were very pleased with the process and now have engaged them to focus on renewing our current relationship as well as saving money and adding new products and efficiencies to enhance our customer’s experience. The results were outstanding. We just completed a third engagement and were still able to achieve a very positive result.

Since our initial engagement, we have continued to work with the Pentas Group to assist us with new solutions as well as contract renewals. We rely on them to help us understand the technology solutions in the market today as well as navigate our way to solutions that make sense for Haven Savings Bank. We are very pleased with our relationship and enjoy working together with the Pentas team.

Pentas has assisted us with two prior engagements and we are about to embark on a third. We retain them as a trusted partner and technology advisor, assisting us with new solutions, negotiating terms, pricing and performing invoice audits to ensure consistency with our agreements. Their continued guidance is invaluable; it is a true win-win.

We were very satisfied with The Pentas Group engagement from start to finish as it allowed us to reduce our expenses and implement new products to offer to our existing clients. Our board and executive staff all felt it was money well spent to get the results we achieved.

We reached out to Pentas to help us validate a proposal we received from our service provider. We were pleasantly surprised at the outcome and how much value Pentas was able to gain on our behalf. Subsequently, when we were merging with another bank, we engaged Pentas again to assist us with the evaluation of exit fees and vendor negotiations for the combined entity. We were very pleased with the results.

Our service provider made us a renewal offer, so we contacted The Pentas Group to assess the information received. We were able to achieve the desired outcome, restructure our agreement and add substantial value for Community Credit Union.